T&C's

Terms and Conditions

Invision Glazing

1. Introduction

Welcome to Invision Glazing. These Terms and Conditions ("T&C") govern your use of our website and services. By using our website or engaging with our services, you agree to these T&C. If you do not agree with these T&C, please do not use our website or services.

2. Definitions

"Company," "We," "Our," or "Us" refers to Invision Glazing.
"Customer," "You," or "Your" refers to the individual or entity using our services.
"Services" refers to the supply and installation of secondary glazing.
"Website" refers to www.invisionglazing.com.

3. Services

3.1. Description of Services: We provide secondary glazing solutions, including consultation, measurement, supply, and installation.

3.2. Online Quote System: Our online tools allow you to obtain quotes for our services. Quotes are typically provided within 48 hours but may be delivered on the same day depending on the complexity of the job.

3.3. Quotes and Estimates: Quotes are valid for 30 days from the date of issue. Acceptance of the quote constitutes agreement to these T&C.

4. Orders and Contracts

4.1. Placing Orders: Orders can be placed through our website using our online quote system. All orders are subject to our acceptance.

4.2. Contract Formation: A contract is formed when we confirm acceptance of your order in writing. This contract incorporates these T&C.

4.3. Cancellation: You may cancel your order within 14 days of placing it, provided that the work has not yet commenced. After this period, cancellation may incur charges.

5. Prices and Payment

5.1. Prices: Prices for our services are as quoted on our website or provided through our online quote system. Prices may vary based on the specifics of the job.

5.2. Payment Terms: Payment terms will be outlined in your quote. We accept various forms of payment, including credit/debit cards and bank transfers.

5.3. Late Payments: Late payments may incur interest charges as permitted by law.

6. Delivery and Installation

6.1. Delivery: Delivery times will be confirmed at the time of order. We will make reasonable efforts to meet the agreed delivery dates, but delays may occur.

6.2. Installation: Installation will be carried out as per the agreed schedule. Any changes to the installation date must be communicated promptly.

6.3. Access: You are responsible for ensuring that we have access to the site for installation and that the site is prepared for our team.

7. Warranties and Guarantees

7.1. Product Warranty: We provide a warranty on our products as specified in your quote. This warranty covers defects in materials and workmanship.

7.2. Service Guarantee: We guarantee that our services will be performed with reasonable care and skill.

8. Liability

8.1. Limitations: Our liability for any loss or damage arising from our services or products is limited to the amount paid by you for the specific service or product involved.

8.2. Exclusions: We are not liable for any indirect, incidental, or consequential damages.

9. Privacy and Data Protection

9.1. Data Collection: We collect and process personal data in accordance with our Privacy Policy, which is available on our website.

9.2. Data Protection: We implement measures to protect your personal data but cannot guarantee absolute security.

10. Intellectual Property

10.1. Ownership: All intellectual property rights in our website, services, and products are owned by us or our licensors.

10.2. Use of Materials: You may not reproduce, distribute, or use any materials from our website without our prior written consent.

11. Governing Law and Jurisdiction

11.1. Law: These T&C are governed by and construed in accordance with the laws of England and Wales.

11.2. Jurisdiction: Any disputes arising under these T&C will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Changes to T&C

12.1. Updates: We may update these T&C from time to time. Any changes will be posted on this page, and the revised T&C will take effect immediately upon posting.

13. Contact Us

If you have any questions or concerns about these T&C or our services, please contact us at:

Invision Glazing
75a Storforth Trading Estate
Hasland, S41 0QZ
info@invisionglazing.com
01246 886 257
www.invisionglazing.com

Effective Date: 15 August 2024